Personal Information may also include information, such as names and email addresses, that we collect from you about other people when you share content on our Site with someone else, purchase a gift, or create a teacher account for a classroom.
We may also collect information such as your date of birth and certain demographic information. We do not generally treat these as Personal Information except when tied to information such as that listed above or as required by law.
In some cases, information about you or your device, including the information detailed above, may be collected on our Site directly by a third party, and is subject to that third party's privacy policy. For example, widgets or other third party tools may be used on our Site to provide services like content sharing, new feeds, comment-filtering, or blog hosting, and our applications may be used through third party platforms. See Social Networking below for more information about how we may use third party social networks.
Site Usage Information
When you visit our Site, our servers automatically collect the Internet protocol, or "IP", address associated with your computer, to help us track and resolve issues with Site functionality or administration. An IP address is a string of numbers that is usually controlled by a user's Internet service provider, and automatically assigned when a user's computer connects to the Internet. In some cases, we may get general geographic location information from your IP address.
We may also capture "clickstream data" about your Site usage. Clickstream data includes information about your "clicks" or actions on our Sites, such as what you see or click on during your visit and how you interacted with certain features. It can include information about your computer or device, Web browser and operating system and settings and may include referrer URL information that is automatically passed to us (that is, information about where the user came from before arriving on our Site, which may include search terms in the URL string).
To track information about use of our Sites, we use various technological tools. For example:
These technologies allow us to assign a unique customer number to you.
We use third party service providers to assist us in collecting and understanding Site usage information.
As permitted by law, by using our Site, you agree to our use of these tracking technologies.
Some of our mobile applications may collect information about the location of your mobile device so we can provide location-based services. To manage location services, check the settings on your mobile device or contact your mobile service provider or device manufacturer. Specific mobile applications may include additional terms that relate only to those apps.
How is your information used?
We may use the information we collect from and about you to perform various business functions including, for example:
To do these things, we may match information collected from you in different ways or at different times, including both Personal Information and Site usage information, and use that information along with information obtained from other sources (including third parties) such as demographic information and updated contact information.
Social Networking
We use several social networking platforms, such as Facebook, to communicate with our customers. If we display or link to this Privacy Policy on such third party platforms, then this Policy applies to our use of Personal Information and other information you submit to us there, but it does not apply to what those platforms do with your information.
Some tools on our Site allow you to share content from our Site through a third party social network. If you use these tools, please be aware that third party social networking services have their own privacy policies, and we encourage you to read them.
You may also be able to give us information on our Site that you have already provided to a third party social network. For example, you may be able to log-in to our Site using your Facebook account information. By doing so, you consent to our collection and use of any Personal Information or other data we receive from that third party in accordance with this Policy.
Do we share Personal Information and Site Usage Information with others?
Yes. We share the information we collect on the Site with others who need it to provide services and so we can operate or support the Site or our business.
Information sharing also happens when it is a necessary part of certain Site features, such as when you post your information to public areas on the Site where other Site users can see it.
We may also share your Personal Information:
In addition, we may share Site usage information (including aggregate data) with others, for their own use, in a form that does not include your name or contact information.
Third-Party Tracking, Ad Servers and Networks
Third parties, such as ad networks, web analytics companies and social networking platforms, may collect personally identifiable information about your online activities over time and across our Sites and other third party online properties or services. These companies may use information about your visits to this and other Web sites, and general geographic information derived from your IP address, in order to provide advertisements about goods and services of interest to you. These advertisements may appear on this Site and on other Web sites. These companies may employ cookies, clear GIFs and other tracking technologies to cause relevant ads to be displayed to you. Some advertisements may display icons that consumers can click on for more information about their advertising choices.
For information about the privacy practices of third party advertising companies who serve ads on our Site, visit http://www.google.com/policies/privacy/ and http://www.operative.com/privacy-policy/. For more information about third-party advertisers and how to prevent them from using your information, visit the NAI's consumer Web site at http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/. Our Sites do not honor "do not track" signals transmitted by users' web browsers, so we encourage you to visit these links if you would like to opt out of certain tracking. If you do want to opt out using these tools, you need to opt out separately for each of your devices and for each Web browser you use (like Internet Explorer, Firefox or Safari) on each device. For mobile applications, please visit your device settings or third party ad blocking tools.
Your Access Rights
You may review or change certain Personal Information in your user account on the Site (if you have one) by logging in to the "My Account" or similar area of the Site or by contacting us using the Contact Us information below. You may also contact us as detailed below to exercise other rights under applicable law, including the right to access, review, correct, obtain a copy, port, delete, or block or withdraw consent to the processing of certain Personal Information (without affecting the lawfulness of processing based on consent before its withdrawal). We may ask you to verify your identity before we provide you with your information or make changes to it. We reserve the right to keep certain Personal Information necessary for record-keeping to the extent permitted and/or required by law, including any statutory retention requirements.
If you are a parent, guardian or teacher and you or your minor child or student have provided us with Personal Information about that child or student, you may:
Information
Parent/Teacher Request for Information
Scholastic Inc.
557 Broadway
New York, NY 10012
Changes to this Privacy Policy
We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new "Last Updated" date. We may choose (or be required by law) to tell you about changes by additional means, such as by sending an email to the email address we have on file for you. In some cases, we will request your consent to the changes.
Other Issues
What is our legal basis of processing?
Some jurisdictions require an explanation of the legal basis for the collection and processing of Personal Information. We have several different legal grounds on which we collect and process Personal Information, including: (1) as necessary to perform a transaction (such as when we respond to your requests); (2) as necessary to comply with a legal obligation (such as when we use Personal Information for record keeping to satisfy legal and compliance obligations); (3) consent (where you have provided consent as appropriate under applicable law, such as for marketing); and (4) necessary for legitimate interests (such as when we act to maintain our business generally). With respect to legitimate interests, except where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of Personal Information, such legitimate interests are the fulfilment of the processing purposes described in this Privacy Policy that are not necessary for the performance of a contract or for our compliance with a legal obligation to which we are subject.
How long do we retain your Personal Information?
We typically retain Personal Information related to marketing activities for as long as you accept marketing communications from us, and upon request, we will securely delete such data in accordance with applicable law. For Personal Information that we collect and process for other purposes, as described above, we typically retain such Personal Information for no longer than the period necessary to fulfill the purposes outlined in this Privacy Policy, and as otherwise needed to address tax, corporate, compliance, education law, litigation, and other legal rights and obligations.
Contact Us
If you have any questions or comments regarding our privacy practices, you may contact us at:
Parent/Teacher Request for Information
Scholastic Inc.
557 Broadway
New York, NY 10012
U.S.A.
Email: custserv@scholastic.com
Phone: 1-800-SCHOLASTIC
This Privacy Policy replaces our former privacy policy which you can find posted here.
Effective Date: May 25, 2018
Scholastic Kids (Under 13) Privacy Policy
This Kids Privacy Policy applies to information we collect from users of our Sites, online services or applications directed to children who are under the age of 13 (our "Kid Sites"). When we use the word "kid" or "child" in this Policy, we mean a user under the age of 13. When we use the word "parent" in this Policy, we mean a kid's parent or legal guardian. The operators of our Kids Sites are listed here. Each Kids Site's operator is referred to in this Kids Privacy Policy as "we," "us," "our" or other similar pronouns. Some of our Kids Sites may have additional privacy policies, terms of use, site descriptions or Frequently Asked Questions that add to this Kids Privacy Policy by giving more details about what kids can do there, and how we use Personal Information collected there.We may also collect information from child visitors such as first name, last initial, general geo-location information (but no more specific than city or zip code), age or grade, gender or hobbies, activities, likes/dislikes (such as most recent book read, favorite book genre), which we consider Personal Information only if combined with any of the other items of Personal Information listed above. We may also collect date of birth (for age-screening purposes only), but we do not keep date of birth unless we specifically say we do in connection with a particular activity.
Some of the most common activities on our Kids Sites that collect Personal Information are newsletters, sweepstakes and contests, and e-cards. These activities require an email address to participate. For more information about these features, see Newsletters, Sweepstakes and Contests on Kids Sites and e-Cards on Kids Sites.
When we collect Personal Information from a child, we ask the child's parent for consent before we collect it, except as permitted by law, such as where we are only using an email address to respond directly to a request from the child. If the email is collected for a one-time response, we delete it after the response is sent. If the email is collected to respond more than once to the child, we will also ask for the parent's email, so we can let the parent know that the child has given us Personal Information and give the parent a chance to tell us to delete that Personal Information before we re-contact the child. In that case, we delete the child's email either at the parent's request, or, if no such request is made, when we have finished responding to the child and otherwise fulfilled the purpose for which the email was collected (see, for example, Newsletters, Sweepstakes and Contests on Kids Sites below).
We may request the parent's consent in any way the law allows. For example, if the child's Personal Information will be used only by us, we may ask for the parent's consent by email. If the child's Personal Information will be disclosed on the Site or shared with a third party, we may verify that the person providing consent is the parent by asking for consent in connection with a credit card transaction. Parents have the option to consent to the collection and use of their children's information without consenting to the disclosure of that information to third parties, except to the extent that disclosure of such information is a necessary part of the activity for which parental consent is given. Notice of the information collection, use and disclosure practices associated with a particular online activity will be provided to the parent when we ask for consent. That notice will also be on the Kids Site to which it applies. Sometimes, in connection with the direct notice to the parent, we may collect the parent or child's name from the child (for example, the child's first name, so that the parent knows which of their children wants to sign up for an activity).
On our Kids Sites where the main audience is not children under 13, we may ask for (but do not save) a user's date of birth to determine whether parental consent is required for a child to use a particular feature, or whether it's appropriate for a child to use a particular feature.
There are many activities on our Kids Sites that kids can participate in without having to share any Personal Information. Examples are: games; moderated and pre-screened online writing features and message boards; basic kid account registration.
Passive Collection
When a child visits a Kids Site, our systems automatically collect the Internet protocol, or "IP", address associated with the child's computer. An IP address is a string of numbers that is usually controlled by a user's Internet service provider, and automatically assigned when a user's computer connects to the Internet. We use this information to identify and fix problems with the way our Kids Sites work. IP addresses can also give us general location information from our child users, such as continent or region within the United States.
We also collect "clickstream data". Clickstream data is information about a user's "clicks" or actions on a Kids Site, such as the pages, content or ads seen or clicked on, downloads, games played, and other activity. Clickstream data also includes information about a child's computer or device, Web browser and operating system and settings and may include referrer URL information that is automatically passed to us (that is, information about where the user came from before arriving on our Site, which may include search terms in the URL string).
Here are examples of the technical tools we use to collect usage information about children's visits to our Kids Sites:
We use tracking tools to give our users a better experience - for example, so users don't have to log in every time they return to our Kids Sites, or so we can show our users content we think they will like. We also use these tools to learn how we can make our Kids Sites better. For example, by counting the number of users who visit our Sites, particular pages or activities, or checking to see if users open our emails, we can figure out how effective our content is.
These tools may allow us to assign a unique number to our child users, but this number cannot be used to track child users across different, unaffiliated Web sites. We also do not link a child's user number or Kids Site usage information with the child's Personal Information, or collect geolocation information more specific than city or zip code, unless we get consent from the child's parent. We do not track kids across different, unaffiliated sites, online services or applications using any other persistent identifiers unless we have a parent's consent. We do not use IP addresses or the child's unique number to attempt to identify individual kid users except under the circumstances described in the "Legal Disclosures" paragraph of this Kids Privacy Policy.
Third-Party Ad Servers and Networks
We use third-party advertising companies to serve ads on our Kids Sites. For information about their privacy practices, visit http://www.google.com/policies/privacy/ and http://www.operative.com/privacy-policy/. However, we use these services in a manner that complies with this Kids Privacy Policy. For mobile applications, please visit your child's device settings or third party ad blocking tools.
At your request, we will stop collecting, using, and/or disclosing Personal Information from or about your child in accordance with your request (for example, for just one activity or for all), but we reserve the right to keep certain information necessary for record-keeping to the extent permitted and/or required by law, including any statutory retention requirements.
To make these requests, you may contact our Customer Service at 800-246-2986 or at e-Scholastic, 557 Broadway, New York, NY 10012. Please indicate whether you are a parent or a teacher who has given consent on behalf of a school as the intermediary for a parent. Parents (not teachers) may also print, complete and return this letter to the specified address. Teachers may print, complete and return this letter to the specified address. Before processing your request, we may verify your identity and parent/guardian/teacher relationship with the child or student, or, if you are a teacher, that you have any required consent from the parent or through the school to act as an intermediary for these purposes.
"LINKED-TO" WEB SITES
Our Kids Sites may contain links, banners or advertisements that lead to other third party Web sites or online services. We are not responsible for these other sites and services, and so the privacy policies on those sites (not this Policy) will govern the collection and use of information there. We encourage users to read the privacy policies of each Web site visited after leaving our Sites, and of each such third party service used, to learn about how their information is treated by others.
DATA PROCESSING IN THE UNITED STATES
Information provided to or collected by us on our Kids Sites is transmitted to us and processed in the United States and other countries, either by us or our service providers on our behalf, and will be protected subject to this Privacy Policy and applicable laws, which may not be as protective as the laws in other countries. Where permitted by applicable law, by allowing their children to use our Kids Sites, parents agree to the preceding sentence.
INTERNET SAFETY
We encourage parents and teachers to talk with their children and students about how to be safe online. Here are some resources to help you do that.
What is our legal basis of processing?
Certain countries require us to explain the legal reasons we collect, use and share a child's Personal Information. We rely on several reasons to collect, use and share your Personal Information, including: (1) in order to provide our services to your child (so the games and activities your child would like to play); (2) in order to comply with the law (such as when we use your child's Personal Information for record keeping to satisfy legal and compliance obligations); (3) consent (where a parent has provided consent for their child, such as for marketing); and (4) necessary for business interests (such as when collect and use your child's data to maintain our business generally, which takes into account the impact on your child's privacy).
How long do we retain your Personal Information?
We typically retain Personal Information related to online activities for as long as you would like your child to continue to participate in such activities, and upon request, we will securely delete such data in accordance with applicable law.
CHANGES TO OUR PRIVACY POLICIES
If we make a material change to our Kids Privacy Policy, we will make reasonable attempts to notify parents of child users by any means permitted by law, and we may require the parent's consent to any new privacy policy.
Parents may contact us with any questions concerning our policies or practices with regard to the collection, use and/or disclosure of their children's Personal Information:
Scholastic Inc.
557 Broadway
New York, NY 10012
Email: custserv@scholastic.com
Phone: 1-800-SCHOLASTIC
SCHOLASTIC KIDS SITES & OPERATORS LIST
| Site: | Operator(s): |
| Family Playground and other Kids Sites on Scholastic.com or distributed as mobile apps (unless otherwise specified in this list or in the privacy policy for a specific Kids Site or app) | Scholastic Inc. 557 Broadway New York, NY 10012 Email: custserv@scholastic.com Phone: 800-SCHOLASTIC |
| Infinity Ring | Scholastic Inc. 557 Broadway New York, NY 10012 Email: help@infinityring.com or custserv@scholastic.com Phone: 800-724-6527 or 800-SCHOLASTIC |
| The 39 Clues | Scholastic Inc. 557 Broadway New York, NY 10012 Email: custserv@scholastic.com Phone: 800-SCHOLASTIC |
| Spirit Animals | Scholastic Inc. 557 Broadway New York, NY 10012 Email: custserv@scholastic.com Phone: 800-SCHOLASTIC |
| Scholastic Summer Reading Challenge | Scholastic Inc. 557 Broadway New York, NY 10012 Email: summerchallenge@scholastic.com or custserv@scholastic.com Phone: 800-246-2986 or 800-SCHOLASTIC |
| Scholastic Book Fairs App | Scholastic Inc. 557 Broadway New York, NY 10012 Scholastic Book Fairs Inc. 1080 Greenwood Boulevard Lake Mary, FL 32746 Email: custserv@scholastic.com Phone: 800-SCHOLASTIC |