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Scholastic Inc. - Planet Pilkey App

Privacy Policy

Effective August 15, 2016

 

This privacy policy describes what information Scholastic Inc. collects in the Planet Pilkey app and how that information is used.

 

The Planet Pilkey app features games, avatars, a comic creator tool, and other activities related to characters created by Dav Pilkey.  

 

Location Services

The only location-based information accessed or tracked via the app is the user’s zip code.  We use that information for analytics purposes, to better understand app usage and performance. 

 

Collection and Use

Users must have a Scholastic kids online account to use the app so that game progress can be saved.  Users can create a Scholastic kids account within the app or on www.scholastic.com/kids.   To create an account, the user picks a user name from a list and creates a password.  The user also provides an email address. The email address is used to send a one-time email to the user with his or her user name and password.  The user’s email address is then encrypted or “hashed” using one-way encryption so the email cannot be read. Scholastic uses the hashed email address only for account retrieval if the user forgets the password. The user name and password can be used on other kids’ sites operated by Scholastic Inc. such as Infinity Ring, The 39 Clues, TombQuest and any other Scholastic kids’ sites that indicate they accept these credentials.

 

Comics created by the user within the app are saved locally on the device only.

 

Any links to e-commerce within the app are gated or otherwise located to limit access to age-appropriate users.

 

For information about kids’ accounts on Scholastic.com, go to http://www.scholastic.com/privacy.htm

 

Changes/Access/Deletion

If your child’s information changes, or if you wish to discontinue your child’s use of our service, you may update or delete it by emailing us at the email address listed below.  In some cases we may retain copies of your child’s information if required by law.  If you have questions on how to change or delete your child’s information, please contact software@support.scholastic.com. 

 

We will retain your child’s information for as long as your child’s account is active.  If you wish to cancel your child’s account or request that we no longer use your child’s information to provide services, contact us at the email address listed above.  We will retain and use your child’s information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Tracking Technologies and Ads

We use mobile analytics software to measure traffic and usage trends and to help us better understand the functionality of our app on users’ phones. The mobile software may record information such as how often your child uses the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We use this information only to administer, improve, monitor and analyze use of our service. We do not link the information we store in analytics software to any user information.

 

Security

Security is extremely important to us. We use industry standard encryption and security practices to preserve the integrity of our users’ data. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. Scholastic is not responsible for the functionality or security measures of any third party. If you have questions about this feel free to contact us at software@support@scholastic.com.

 

Users’ information collected through our service may be stored and processed in the United States or any other country in which we or our affiliates operate.

 

In the event that any information is compromised as a result of a breach of security under our control, we will take reasonable steps to investigate the situation and notify those individuals affected.


Contact

You can contact us about this privacy policy by emailing us at the address below:

 

software@support.scholastic.com

 

Additionally, you may write to or call us at:

Scholastic Inc.

557 Broadway

New York, NY  10012

Attn:  eScholastic Kids Team

Tel. 800-SCHOLASTIC