WiggleWorks Network
Frequently Asked Questions

Macintosh | Windows

Macintosh (version 3.0)

Q. Wiggleworks v. 3.0 won't run on OS 10. Is there anything I can do?
A. Call 1-800-WIGGLE-1 for the free Wiggleworks v.3.1 disc upgrade.

Q. What are the recommended system requirements for running Wiggleworks v. 3.0 that has been upgraded with the v.3.1 disc upgrade?
A.

Macintosh (version 2.0)

Q. I cannot install Workstation application on System OS 8 or 8.1. What should I do?
A. Download the OS8 installer

Q. How do I delete class lists?
A. Open the WWNet folder on the server. Open the Management folder and trash the class list, leaving the “Class File List”. Then open the Student Work and Teacher Messages folder and trash the corresponding class folders.

Q. What are the system and hardware requirements to run WiggleWorks Network?

Q. WiggleWorks freezes when I am reading "An Unusual Show." What should I do?
A. Download the "An Unusual Show" Updater.

Q. WiggleWorks freezes when I am reading "Wheels". What should I do?
A. Download the "Wheels" Updater.


Windows (version 3.0)

Q. Wiggleworks v.3.0 won't run on Windows 2000 or Windows XP. Is there anything I can do?
A. Call 1-800-WIGGLE-1 for the free Wiggleworks v.3.1 disc upgrade! Or if you do not have time to wait for the disc, try to download the 3.1 patch.

*Scholastic highly recommends using the 3.1 disc upgrade over the 3.1 downloadable patch.

Q. What are the recommended system requirements for running Wiggleworks v. 3.0 that has been upgraded with the v.3.1 disc upgrade?
A.

Windows (version 2.0)

Q. WiggleWorks will not run under my version of Windows 2000. What can I do?
A. Download the WiggleWorks Network 3.1 patch.

Q. The program crashes at startup. What can I do?
A. Open your Display control panel (you may do this through the Start Menu, or by clicking your right mouse button anywhere on your desktop and selecting Properties). In the window that will appear, click the Settings tab. Then, click the button that says "Advanced Properties" or "Advanced..." Next, click the Performance tab. Finally, Set Hardware Acceleration to None. WiggleWorks should now start up normally.

Q. I have a problem installing the workstation application on network running Windows remotely. What should I do?
A. Download the 2.07 patch

Q. How do I delete class lists?
A. Open the Wwnet folder on the server. Open the Management (Mgmt) folder and trash the class lists, leaving “Classes.wsc”. Then, open the Student and Teacher folders and trash the corresponding class folders.

Q. What are the system and hardware requirements to run WiggleWorks Network?

A. WORKSTATIONS Any 486 or faster processor (a Pentium or faster processor for Windows 2000) Windows 3.1, 95, 98, 2000, NT, ME, XP (NOTE: You may experience problems running on Windows NT workstations. Windows NT servers offer full functionality for Windows 3.1 or Windows 95 workstations.) At least 20 MB of available hard disk space (25 MB for Windows 2000) At least 8 MB of available RAM (16 MB for Windows 95 and later; 64 MB for Windows 2000) A 2X or faster CD-ROM drive A monitor with a minimum resolution of 640 x 480 that can display at least 256 colors A Windows-compatible sound card Headphones (optional but strongly recommended), or internal or external speakers Internal or external microphone (optional) SERVER A server tower with 10Mbits/sec data transfer rate At least 32 MB of available RAM Server hard disk space required to store WiggleWorks units and installer*: Program Installer       14 MB (16 MB for Windows 2000) Stage A                  149 MB Stage B                  200 MB Stage C                  324 MB Stage D                  408 MB All stages             1095 MB *Some additional hard disk space is required to store all class files and, by default, student and teacher files. This amount will vary depending on the number of users and the amount of work saved by students. Note: As with all server-driven operations, performance speed may vary depending on the number of users accessing the same item. Please also note that books being run from server-attached external CD-ROM drives will run noticeably slower than those run from a network-based CD server (tower).