Customer Service
Customers Outside the U.S.: Contact Us

If you are a U.S. resident, click here to contact Customer Service.

Customers outside the U.S., please use this form to let us know about any problem, question or concern you may have. Our success depends on responding quickly to our customers' needs. You may receive a follow-up e-mail or phone call. We will attempt to respond within one business day.

Please complete the following and then click "Submit." Required information is shown in boldfaced type and is preceded by an asterisk (*). All other information is optional.

Before you write to us, you might want to read our online privacy policy statement.  

How can we help you?
If you are inquiring about a product or an order, please provide the following information, if applicable:

What is the name of the product? (please make sure to provide the complete title)

What is the item number or ISBN number of the product? (if applicable)

What is your Customer Number? (refer to your packing slip)

What is the Order Number? (refer to your packing slip)

* Please leave us a brief message: (Maximum 500 characters)
* First Name:
* Last Name/
Family Name:
* Position:
* Name of School:
* School Address:
School Address:
(Line 2)
School Address:
(Line 3)
* City:
* State/Province/Region:
* Zip/Postal Code:
* Country:
  Phone Number:
(Please include country and area codes)
  Fax Number
(Please include country and area codes)
* E-mail:
* E-mail:
(again as confirmation)

*This is: my home e-mail address or my school e-mail address?

OPTIONAL: To help us serve you better, please tell us about your school.

Grade Levels:     Enrollment:


If you need more help, please call 1 (573) 632-1687, between 7 a.m. to 6 p.m. Central Standard Time.
Please call 1 (646) 330-5288 from 8 p.m. to 7a.m., Central Standard Time, Sunday - Thursday.

Customers within the U.S., Puerto Rico, and Canada may call toll-free 1-800-SCHOLASTIC
(1-800-724-6527) between 8 p.m. to 7 a.m. Central Standard Time, Sunday - Thursday.