Do Scholastic Dollars™ expire?
All Scholastic Dollars earned as profit are available indefinitely. Any bonuses or rewards need to be used within six months of your Fair start date. Return to top.
How can I spend my Scholastic Dollars?
Scholastic Dollars can be spent at your Fair, at your local warehouse, off the regional Scholastic Dollars booklist, or through the Scholastic Dollars Catalog. Return to top.
How often is the Scholastic Dollars Catalog updated?
The print catalog is updated each August. You will receive the most recent catalog in your Book Fair Planning Kit. New items are always being added to our online catalog, so check back often! Return to top.
Can I use my Scholastic Dollars to cover shipping and sales tax?
Yes. You may use Scholastic Dollars to cover all catalog order costs, including shipping and sales tax, if applicable. Please note: shipping and handling is 10% of your order total, up to a $200 maximum. Return to top.
Is library processing available?
We offer library processing for all of our hardcover and library-bound selections. In the print catalog, items with processing available are marked with an “LP” icon. On the Web, all items with processing available have the processing option noted on the page. Return to top.
How can I identify a library-bound item?
In the catalog, library-bound items are marked with an “LB” icon. On the Web, all library-bound items can be found under the Categories drop-down menu. Click on “Library Bound” (alphabetically listed under the “Formats” section). Return to top.
What if my order total exceeds the Scholastic Dollars I have available?
If your order total exceeds your available Scholastic Dollars, the balance can be paid with a credit card, school or personal check, or school purchase order. Return to top.
Are all of the products in the print catalog also available on the website?
Yes. If you do see an item in the print catalog but cannot find it on the website, the item may be out of stock. Please contact customer service to find out when the item might become available again (800-799-7323). For more information on out-of-stock items, read the next FAQ. Return to top.
What happens if an item that I’ve ordered is out of stock?
If an item is out of stock, you will have the opportunity to sign up for an out-of-stock notification. We will let you know when the item is back in stock via email. Return to top.
When will I receive the products I’ve ordered?
Most items will be shipped to your school within 7–10 business days. Furniture, carpets, equipment, and library processing can take 4–6 weeks to arrive. Return to top.
How can I return an item?
We accept returns within 30 days of your order date. To obtain return authorization, please call customer service at 800-799-7323 and have your order number ready. Return to top.